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Better software and systems for manufacturers and wholesalers.
Mosan builds and manages the technology behind growing manufacturers, distributors and wholesale businesses — from CRM and sales workflows to ordering, customer portals, automation, reporting and custom software.
We work around the ERP, inventory, accounting and operational software you already use to reduce manual work and connect the gaps between inquiries, customers, orders and internal operations.
We work around the ERP, inventory, accounting and operational software you already use to reduce manual work and connect the gaps between inquiries, customers, orders and internal operations.
Your operation is connected. Your software should be too.
Manufacturing and wholesale businesses move information between sales, customers, inventory, purchasing, production, fulfillment, finance and management.
A customer requests pricing. Sales prepares a quote. An order is confirmed. Information needs to reach operations. Inventory needs to be checked. The customer wants an update. Finance needs the right transaction data.
When those steps depend on spreadsheets, inboxes and manually moving information between systems, small inefficiencies add up quickly.
Mosan helps connect the software and systems behind your operation.
A customer requests pricing. Sales prepares a quote. An order is confirmed. Information needs to reach operations. Inventory needs to be checked. The customer wants an update. Finance needs the right transaction data.
When those steps depend on spreadsheets, inboxes and manually moving information between systems, small inefficiencies add up quickly.
Mosan helps connect the software and systems behind your operation.
Manufacturing and wholesale software built around your workflow.
From wholesale CRM and customer ordering to workflow automation, dashboards and custom manufacturing software, we build around the way your business actually operates.
CRM for manufacturers and wholesalers
Organize prospects, customers, distributors, accounts, opportunities, quotes and follow-up in a CRM configured around your sales process.
B2B lead and inquiry management
Capture inquiries from your website, email, sales team and other sources, collect the right information and route each opportunity to the appropriate person.
Quote and sales workflows
Create a clearer process around pricing requests, quotes, approvals and follow-up so open opportunities remain visible until there is an outcome.
B2B ordering and customer portals
Give approved customers a dedicated place to submit orders, request pricing, access documents, make payments or interact with your business.
ERP and inventory integrations
Connect compatible ERP, inventory, accounting, CRM and other operational platforms so information can move between systems with less manual entry.
Customer communication workflows
Create more consistent processes around confirmations, order updates, document requests, account communication and follow-up.
Manufacturing dashboards and reporting
Bring sales, customer, order and operational information into dashboards designed around what management actually needs to see.
Custom manufacturing and wholesale software
When existing platforms do not fit a specific workflow, Mosan can build custom portals, dashboards, internal tools, ordering systems and business applications around your operation.
You may not need another ERP or wholesale platform.
You may just need the software you already use to work together better.
Mosan is not trying to replace every system inside your business.You may already rely on ERP software, inventory systems, accounting platforms, warehouse tools, CRM, e-commerce software and other specialized technology.
We look at where information gets stuck, where employees repeat work, where customer requests lose momentum and where management lacks visibility.
Then we determine whether the right answer is to configure, connect, automate or build.
Mosan is not trying to replace every system inside your business.You may already rely on ERP software, inventory systems, accounting platforms, warehouse tools, CRM, e-commerce software and other specialized technology.
We look at where information gets stuck, where employees repeat work, where customer requests lose momentum and where management lacks visibility.
Then we determine whether the right answer is to configure, connect, automate or build.
Common manufacturing and wholesale workflows we improve.
New B2B inquiries
A prospective customer contacts your business.
Instead of the inquiry sitting inside a general inbox:
Inquiry received → company information captured → request categorized → CRM opportunity created → salesperson assigned
Your sales team gets a more organized opportunity with a clear next step.
Instead of the inquiry sitting inside a general inbox:
Inquiry received → company information captured → request categorized → CRM opportunity created → salesperson assigned
Your sales team gets a more organized opportunity with a clear next step.
Quote requests
An estimate has been sent, but the customer hasn't responded.Instead of relying on someone remembering:
Estimate sent → opportunity tracked → follow-up scheduled → customer contacted → response recorded → next step assigned
Open estimates stay visible until there is a clear outcome.
Estimate sent → opportunity tracked → follow-up scheduled → customer contacted → response recorded → next step assigned
Open estimates stay visible until there is a clear outcome.
Customer onboarding and job handoff
A customer or distributor asks for pricing.
Mosan can help structure a workflow around:
Products · Quantities · Customer account · Specifications · Delivery requirements · Location · Timeline · Sales representative
Then:
Request received → information organized → quote workflow started → customer followed up → outcome recorded
Open quotes stay visible instead of disappearing into email threads.
Mosan can help structure a workflow around:
Products · Quantities · Customer account · Specifications · Delivery requirements · Location · Timeline · Sales representative
Then:
Request received → information organized → quote workflow started → customer followed up → outcome recorded
Open quotes stay visible instead of disappearing into email threads.
Order handoff
A customer accepts a quote or submits an order.
A connected workflow could move through:
Order confirmed → customer information validated → operations notified → payment or terms recorded → fulfillment workflow started
The goal is to reduce the amount of information your team has to manually re-enter after the sale.
A connected workflow could move through:
Order confirmed → customer information validated → operations notified → payment or terms recorded → fulfillment workflow started
The goal is to reduce the amount of information your team has to manually re-enter after the sale.
Frequently Asked Quesstions
Have questions?
Quick answers to help you get the most out of our platform.
We already use an ERP. Would Mosan replace it?
Not necessarily. If your ERP handles its core job well, there may be no reason to replace it. We can focus on the gaps around it, such as CRM, customer portals, ordering, automation, reporting or integrations.
Can Mosan connect our CRM with our ERP or inventory software?
Often, yes. It depends on the platforms involved and the APIs or integrations available. We can review where information is currently being entered more than once and determine what can reasonably be connected.
Can you build a B2B ordering portal for our customers?
Yes. A portal can be designed around workflows such as repeat ordering, quote requests, account-specific products or pricing, documents, invoices, payments and customer requests.
Can Mosan help wholesalers manage repeat customers and accounts?
Yes. CRM and customer workflows can be structured around accounts, contacts, buying history, open opportunities, quote activity, follow-up and other information relevant to long-term B2B relationships.
Can Mosan build dashboards from several different systems?
Often, yes. If the necessary data is accessible, we can create reporting that brings information from CRM, ERP, inventory, sales or other platforms into a clearer management view.