We don’t just build the system. We stay responsible for what comes next.

Managed by Mosan is the ongoing layer behind every Mosan engagement — giving your business continued access to our team for support, advice, system changes, improvements and future planning.

As your business changes, we help make sure the technology around it changes with you.

Technology is never really finished.

Your business will evolve after implementation.

You may hire new people, change a process, introduce a service, open another location, adopt new software or simply discover a better way of doing something.

Managed by Mosan gives you an ongoing team that already understands your business and can help you respond without starting from scratch every time.

More than technical support.

Managed by Mosan isn't a help desk.

It's ongoing access to the people who understand how your systems were designed, how they connect and what the business is trying to accomplish.
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Depending on what your business needs, MOSAN can help with things like:
Proactive advisory — we look beyond individual requests and help identify where your technology, workflows or processes could be improved next.
Support — when something within the systems we manage needs attention, you have a team that already understands the environment.
Upgrades and Improvements — as your needs grow, we can improve existing systems, introduce new functionality and modernize parts of the setup when it makes sense.
Automation and AI improvements — existing automations can be refined, expanded or replaced as better opportunities emerge and the business becomes ready for more advanced workflows.
System Changes — need a field added, workflow adjusted, form changed, user updated or process redesigned? We help keep the system aligned with the business.

Standard with every Mosan relationship.

Every Mosan client is enrolled into Managed by Mosan during onboarding as part of the ongoing relationship.

Rather than leaving businesses with technology and disappearing after implementation, we remain available to support, advise and improve the systems over time.

Managed services are billed quarterly, with the scope based on the systems and level of ongoing support involved.

Stay in control as the business changes.

The purpose of Managed isn't to make your business dependent on Mosan.

It's the opposite.

Your team should understand what it uses, know where information lives and have confidence that the technology can continue adapting as the business grows.

You stay in control of the business.

We help make sure the systems behind it keep up.
Frequently Asked Quesstions

Have questions?

Quick answers to help you get the most out of our platform.
Is Managed by Mosan included with every service?

Managed by Mosan is a complementary service that works alongside our other engagements. Clients are enrolled during onboarding so there is an ongoing framework for support, advisory and improvements after implementation.

Is Managed by Mosan free?

No. “Complementary” means it is designed to work alongside our other services, not that it is complimentary. Managed by Mosan is a paid ongoing service billed quarterly.

What does the quarterly fee cover?

The scope depends on the systems Mosan is managing and the needs of the business. It can include ongoing advisory, support, system changes, monitoring, consultation and smaller improvements within the agreed managed scope.

What happens when we need something bigger built?

Larger additions, new software builds or significant expansions may be scoped separately. Because you're already a Managed client, Mosan already understands your systems and business context before that work begins.

Why is Managed by Mosan part of onboarding?

Technology changes after launch. Making ongoing management part of the relationship gives both your business and Mosan a clear structure for maintaining, improving and adapting the systems instead of treating implementation as the finish line.

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